Shipping Details

Unless otherwise stated explicitly, we will arrange all matters concerning the packing and managing the purchased item or good by a carrier and/or packer of our choosing, and that the item or good will be insured against damage or loss in an amount or price no less than what was agreed upon. You will accept the cost of all shipping, insurance, sales or use taxes, VAT, GST, TVA and any import-export taxes, duties or bills, and other applicable transactional taxes or fees.

We will not be held accountable for any acts or omissions of carriers or packers or shippers. Packers and shippers may carry their own insurance, and any claim for loss or damage ought to be dealt with directly to them. If in any event, an unforeseeable incident may occur i.e. fire, theft, or any other reason outside our control that may hinder the process of delivery any of the purchased item or good from us, our immediate response or liability shall be only limited to an insurance of amount that we received, and shall in no case or event may consist any subsidiary or consequential damages. We pledge to pack item or good carefully and securely and to arrange for the shipper or carrier to pack the item or good properly. When we hand the item or good to the shipper for shipment to you, title of the item or good and risk of loss will be passed onto you. If the item or good is damaged in transit, you should contact the shipping or carrier agent and process a claim under the shipper's or carriers applicable insurance policy.

We are obliged to insure or to arrange for insurance on your behalf for item or good for the duration of shipment or transit procedures and to provide reasonable assistance to help you resolve damage claims with the carrier/shipment company. Every shipment will have an attached authorized delivery receipt and may only be transported or delivered to an official address of the recipient. We highly recommend that you open the item/good in front of the agent of the shipment or carrier company, so we and the shipment/carrier company can take an immediate action in any event that the item/good at hand was not in good condition (i.e. chipped, broken, etc.).